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Kobo Bakery

4.0(435) 68 composite score See reviews on Google ✓ Verified Publishes prices
Dessert & Bakery Cafes
Kobo Bakery
Service
Dessert & Bakery Cafes
Reviews
435

What recent reviews say

Kobo draws loyal families impressed by its Japanese-style bakery feel and friendly staff like Fong, with light, well-priced cakes. Yet recurring complaints about price hikes, billing mistakes, uneven quality, and staff attitude undercut the experience.

Praised for
  • Japanese-style quality and feel
  • friendly, patient staff
  • light, not-too-sweet cakes
  • spacious, good seating
  • affordable prices
Watch-outs
  • price changes and inconsistencies
  • quality issues (uneven cakes, cream peeling)
  • staff rudeness and poor attitude
  • billing errors and overcharging
  • inconsistent product quality
fresh-pastriesfriendly-staffgreat-valueoverpricedrude-staff
Best for: Families seeking quality cakes with a Japanese bakery feel and reasonable prices.
Think twice if: Watch for price swings on favorites (bread sizes reported shrinking), billing errors at checkout, and inconsistent staff politeness.

Strengths

  • Japanese-style baking quality
  • helpful staff and recommendations
  • light, balanced flavor profiles

Worth knowing

  • Staff member Fong praised for friendly, patient service
  • Cheese tuna bun RM 3.90 noted for filling and taste
  • Breakfast set RM 13.90
  • Workspace: spacious, laptop-friendly with amps noted

What reviews say by service

Dessert & Bakery Cafes
Cakes praised for light flavor and quality feel, but marred by uneven finishing, cream issues, and quality inconsistency across visits.

How it compares

  • Rated 4 against a 4.44 average across the 84 dessert & bakery cafes businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

Methodology
Star rating 35
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Common questions

Do they have seating and is it good for laptop work?
Yes. Reviewers note spacious seating and one mentions amps throughout, though the ambiance is described as having a dark vibe.
What is the price range for their cakes?
Website lists cakes from RM 53 (Cutie Berry) to RM 80.60 (Ultimate Chocolate), with most between RM 56-RM 76. Bread items like cheese tuna bun are RM 3.90, and breakfast sets RM 13.90.
Have there been issues with pricing or billing?
Yes. Reviewers report price changes on items (bread cited rising from RM 4.30 to RM 4.60), and one customer was overcharged and given the wrong item, with staff dismissing the complaint.

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Last updated 2026-07-04