Is this Starbucks open until 11pm?

Google lists 11pm closing, but multiple recent reviews report the door closing before that time. Contact ahead to confirm actual closing time.

What happens if I leave something behind?

Two reviews mention staff keeping lost items (debit card, bag) safely, though one customer's Starbucks card went missing despite staff spotting it. Results appear inconsistent.

Starbucks • Puchong Jaya

3.6(39) See reviews on Google ✓ Verified moderate

Specialty CoffeeStudy & Laptop-Friendly Cafes

composite score

Price: moderate
Services: Specialty Coffee, Study & Laptop-Friendly Cafes
Reviews: 39

What recent reviews say

Half the reviews give five stars; the other half split between solid four-star visits and serious complaints. Some staff members like Razif and Ally earn praise for honesty and helpfulness, but others have been reported as rude or inattentive. The main friction points are closing time mix-ups, lost customer cards, and occasional product issues with delivery orders.

Praised for

friendly and helpful staff
spacious layout
good for coffee and hangout

Watch-outs

inconsistent opening hours and door closing early
staff rudeness at times
lost or unreturned customer cards
product quality issues (sour drinks)

friendly-staffcozy-ambiancegood-for-groups

Best for: Regular coffee drinkers who work nearby and value spacious seating.

Think twice if: You rely on card security or need predictable closing times-staff handling of lost cards and door closure before stated hours have frustrated recent visitors.

Strengths

spacious seating
named staff known for reliability (Razif, Ally, Ben)
consistent specialty coffee availability

Worth knowing

Staff members Razif, Ally, and Ben named for exceptional service
Lost customer cards reported multiple times
Early door closures despite 11pm posted closing time
Delivery orders (via Grab) reported with product quality issues

What reviews say by service

Specialty Coffee: Specialty coffee consistency varies; some delivery orders reported sour or off-tasting drinks.
Study & Laptop-Friendly Cafes: Spacious and suitable for working, but staff attentiveness and opening hour reliability are inconsistent.

How it compares

Rated 3.6 against a 4.34 average across the 100 specialty coffee businesses listed here.
Has more Google reviews than 14% of the businesses in this directory.

How we scored this

Methodology

Star rating 26

Review volume 70

Review recency 100

Review sentiment 45

Profile completeness 75

Verification 30

Common questions

Is this Starbucks open until 11pm?: Google lists 11pm closing, but multiple recent reviews report the door closing before that time. Contact ahead to confirm actual closing time.
What happens if I leave something behind?: Two reviews mention staff keeping lost items (debit card, bag) safely, though one customer's Starbucks card went missing despite staff spotting it. Results appear inconsistent.

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