Puchong Cafe Directory
Menu

The Coffee Bean & Tea Leaf

4.2(997) See reviews on Google ✓ Verified moderate
Specialty CoffeePet-Friendly CafesBrunch & All-Day Dining CafesAesthetic & Instagrammable CafesDessert & Bakery CafesStudy & Laptop-Friendly Cafes
71
composite score
The Coffee Bean & Tea Leaf
Price
moderate
Services
Specialty Coffee, Pet-Friendly Cafes, Brunch & All-Day Dining Cafes
Reviews
997

What recent reviews say

Walk in expecting a pleasant spot to work or catch up over coffee and cake, with genuinely helpful staff who remember regulars and own up to mistakes. Food and desserts hit when they're good, but kitchen speed falters when the place fills up, and the venue becomes uncomfortably loud; cleanliness of the toilets is a recurring concern that should give you pause before visiting.

Praised for
  • friendly and helpful staff
  • good cakes and desserts
  • pleasant workspace for study or meetings
  • honest service recovery
  • helpful with app vouchers
Watch-outs
  • unclean toilets
  • slow service during rushes
  • excessive noise when crowded
  • inconsistent food quality
  • long wait times
friendly-staffcozy-ambiancegood-coffeefresh-pastriesinstagrammablenoisyslow-serviceclean-restroom
Best for: Regulars seeking quiet breakfast or afternoon tea, and remote workers who time their visits outside peak hours.
Think twice if: Skip during lunch or afternoon rush if you value speed and peace; toilets need visible attention and upkeep.

Strengths

  • consistent presence of kind staff
  • tiramisu and cakes customers return for
  • workspace-friendly setup with benches

Worth knowing

  • Night shift crew (8 PM onwards) described as professional and efficient
  • Supervisor noted for catching billing errors and refunding customers
  • Tiramisu cake specifically praised
  • Kaya toast waited 50 minutes and arrived cold
  • Staff member coughing without mask near food prep area reported
  • Bagels and pizzas sometimes heavily toasted to the point of being hard to eat
  • Dine-in cup service occasionally unavailable

What reviews say by service

Specialty Coffee
Quality and latte art inconsistent; cappuccinos sometimes disappoint despite being nicely decorated
Dessert & Bakery Cafes
Tiramisu cake and cakes well-regarded, but bagels and pizzas occasionally over-toasted
Brunch & All-Day Dining Cafes
Breakfast items like kaya toast and bagels praised for taste but dogged by slow preparation times and inconsistent execution
Study & Laptop-Friendly Cafes
Benches and seating encourage laptop work; however, noise and speed issues detract from extended stays
Pet-Friendly Cafes
No review evidence on pet-friendliness.
Aesthetic & Instagrammable Cafes
Pleasant seating and latte art make it photo-worthy, though crowding reduces appeal

How it compares

  • Rated 4.2 against a 4.44 average across the 71 pet-friendly cafes businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

How we scored this

Methodology
Star rating 47
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Common questions

Is there parking at the Bandar Puteri location?
Yes, reviewers note ample parking space.
Can I bring my laptop and work here?
Yes, the cafe has benches and seating designed for those who want to do some work.
What's the noise level like?
The venue becomes extremely noisy during peak hours, making it difficult to relax; quieter during off-peak times.

Similar cafes nearby

Gift Tart Cafe
84

Gift Tart Cafe

4.8(92)✓ Verified

Gift Tart earns consistent praise for friendly staff, fresh flowers, and solid food across savoury and sweet items. One reviewer noted the cake taste was good but wanted better design and more attentive service, though most found the overall experience welcoming and atmospheric.

Specialty CoffeeDessert & Bakery CafesBrunch & All-Day Dining Cafes
Kösa Coffee Bandar Puteri Puchong
74

Kösa Coffee Bandar Puteri Puchong

4.3(486)✓ Verified

The café's strength lies in its coffee craft and the warmth of its team, particularly staff member Raz, who earn consistent praise for making guests feel valued. The space draws praise for its calm vibe and suitability for work or catching up. However, recent reviews flag operational gaps: food quality slips on dishes like avocado toast, drink orders sit unserved on counters, and kitchen temperatures are inconsistent. Parking is tight in the private complex, requiring either a RM5 valet fee or informal arrangements with security. Despite these rough patches, the café recovers well when things go wrong, as shown by a recent drink replacement that turned around a spilled order. The disconnect between the polished aesthetic and inconsistent execution has left some diners questioning whether the space prioritizes owner vision over customer experience.

Specialty CoffeePet-Friendly CafesBrunch & All-Day Dining Cafes
SMORES IOI RIO
86

SMORES IOI RIO

4.6(1300)✓ Verified

Food arrives hot and flavourful, with staff who greet you warmly and explain the menu without pushing. The English Roast Pork birthday gift (free for your birthday week) has become a draw, and the space handles large groups of 20+ without losing its calm feel. One group noted a slow kitchen during peak service, but the quality and value still outweighed the wait.

Specialty CoffeeDessert & Bakery CafesBrunch & All-Day Dining Cafes

Last updated 2026-07-04