What are the brown sugar latte and iced latte like?

Multiple reviewers call the brown sugar latte a favourite and describe the iced latte as perfectly balanced with the right milk-to-coffee ratio.

Can I buy bottled coffee to take home?

Yes, they offer 1L bottled versions: Americano (RM31.90), Caffe Latte (RM41.90), and Spanish Latte (RM44.90).

HWC Coffee - IOI Mall Puchong

4.7(132) See reviews on Google ✓ Verified Publishes prices moderate

Specialty CoffeeBrunch & All-Day Dining CafesAesthetic & Instagrammable CafesPet-Friendly CafesStudy & Laptop-Friendly Cafes

composite score

Price: moderate
Services: Specialty Coffee, Brunch & All-Day Dining Cafes, Aesthetic & Instagrammable Cafes
Reviews: 132

What recent reviews say

Most customers rave about perfectly balanced specialty coffee and notably warm staff, especially baristas Fatihah, Aida, Syamimi, and Mimi, who build repeat loyalty. A small number report disappointing batches and frustration over post-9:30 PM bin access despite the advertised 10 PM close, suggesting occasional inconsistency in execution or policy clarity.

HWC Coffee at IOI Mall delivers what the specialty-coffee and aesthetic crowd expect: a relaxing space with HALAL-certified, Specialty Coffee Association-endorsed beans, and individual baristas who remember regulars. Brown sugar latte and iced lattes are standout orders. Price sits comfortably mid-range for the outlet experience and quality.

Praised for

excellent barista skill and consistency
friendly and attentive staff
balanced, quality coffee
relaxing environment

Watch-outs

inconsistent coffee quality (water-like taste)
unclear closing-time policies on trash disposal

good-coffeefriendly-staffcozy-ambianceinstagrammable

Best for: Coffee lovers wanting consistent specialty roasts and welcoming baristas in a relaxing mall setting.

Think twice if: Your palate expects bold or distinctive roasts; occasional quality dips and closing-time policies may frustrate.

Strengths

Named baristas with strong craft and customer recall
Specialty Coffee Association-endorsed beans
Balanced, medium-dark roast quality praised across many reviews

Worth knowing

Baristas Fatihah, Aida, Syamimi, and Mimi noted repeatedly for craft and customer service
Brown sugar latte is a customer favourite
Medium-dark roast and iced lattes praised for balance
HALAL certified
Specialty Coffee Association of America designation claimed
Monday promotions mentioned by repeat customers

What reviews say by service

Specialty Coffee: Specialty Coffee Association-endorsed beans and balanced medium-dark roasts are the draw; staff skill and consistency matter most.
Brunch & All-Day Dining Cafes: Positioning as brunch cafe is not evident in reviews; coffee-centric experience.
Aesthetic & Instagrammable Cafes: Relaxing environment and visual appeal noted; fits aesthetic-cafe category.
Pet-Friendly Cafes: No review evidence of pet policy.
Study & Laptop-Friendly Cafes: No review evidence of laptop/work-focused amenities.

How it compares

Rated 4.7 against a 4.41 average across the 78 brunch & all-day dining cafes businesses listed here.
Has more Google reviews than 34% of the businesses in this directory.

How we scored this

Methodology

Star rating 76

Review volume 92

Review recency 100

Review sentiment 68

Profile completeness 100

Verification 30

Common questions

Is HWC Coffee halal?: Yes, they are HALAL certified.
What are the brown sugar latte and iced latte like?: Multiple reviewers call the brown sugar latte a favourite and describe the iced latte as perfectly balanced with the right milk-to-coffee ratio.
Can I buy bottled coffee to take home?: Yes, they offer 1L bottled versions: Americano (RM31.90), Caffe Latte (RM41.90), and Spanish Latte (RM44.90).

Rating breakdown

116

Contact

Phone: +603-58894145
Website: https://www.hwccoffee.my/
Address: SK-02, Second Floor, IOI Mall Puchong, Jalan Puchong, Bandar Puchong Jaya, 47170 Puchong, Selangor

Last verified 2026-07-04

Opening hours

Monday: 08:30-22:00
Tuesday: 08:30-22:00
Wednesday: 08:30-22:00
Thursday: 08:30-22:00
Friday: 08:30-22:00
Saturday: 08:30-22:00
Sunday: 08:30-22:00

As listed on Google.

From their website

Services listed

Caffe LatteAmericanoSpanish Caffe LatteCappuccinoCaffe MochaCaramel Caffe LatteBrown Sugar LatteStrawberry Matcha Latte

Published prices

1L Bottled Americano: RM31.90
1L Bottled Caffe Latte: RM41.90
1L Bottled Spanish Latte: RM44.90
Brown Sugar Latte: RM13.90
Americano: RM9.90
Caffe Latte: RM12.90

Credentials claimed: HALAL certified, Specialty Coffee Association of America designation

As published by the business on its own website; not independently verified.

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Bandar Puchong Jaya

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