Puchong Cafe Directory
Menu

RT Pastry @ Puchong

4.2(449) See reviews on Google ✓ Verified moderate
Specialty CoffeeDessert & Bakery Cafes
70
composite score
RT Pastry @ Puchong
Price
moderate
Services
Specialty Coffee, Dessert & Bakery Cafes
Reviews
449

What recent reviews say

Fans praise RT Pastry's cakes and fresh bread, calling it Puchong's best cake shop. However, service is erratic: staff forget custom orders, lack training on payment methods, and sometimes handle customer problems with little patience. Quality issues also matter-bread prices feel high for declining freshness, and popular items like chocolate Swiss rolls vanish quickly.

Praised for
  • high-quality cakes
  • fresh bread
  • pleasant ambiance
Watch-outs
  • staff rudeness and poor training
  • inconsistent stock availability
  • declining bread quality
  • poor pre-order handling
fresh-pastriesstale-foodrude-staff
Best for: Cake lovers seeking quality desserts for special occasions
Think twice if: You need reliable custom orders or staff who stay patient with non-tech-savvy customers

Strengths

  • premium cakes highly rated
  • fresh bread daily
  • established for 23 years

Worth knowing

  • Staff confusion on available payment methods (DuitNow QR vs Touch 'n Go)
  • Pre-ordered cakes arrive with cracks or wrong specifications
  • Popular items (chocolate Swiss rolls) frequently out of stock
  • Male and female servers cited for rudeness when assisting elderly or non-mobile-savvy customers

What reviews say by service

Specialty Coffee
Limited evidence; no specific coffee mentions in reviews.
Dessert & Bakery Cafes
Cakes consistently praised as Puchong's best, but pre-order fulfillment and consistency problems undermine the appeal.

How it compares

  • Rated 4.2 against a 4.45 average across the 43 dessert & bakery cafes businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

How we scored this

Methodology
Star rating 47
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Common questions

Do you accept digital payments like DuitNow?
The website does not specify payment methods, but staff have been reported as unaware of available options, including DuitNow QR. Call ahead to confirm what they accept.
Can I pre-order custom cakes?
Yes, pre-orders are available, but recent reviews report unfulfilled specifications and cracked deliveries. Confirm details in writing.

Similar cafes nearby

FANTAXY BAKERY @ PUCHONG JAYA
74

FANTAXY BAKERY @ PUCHONG JAYA

4.4(331)✓ VerifiedPublishes prices

Regulars praise Fantaxy's fresh pastries, Swiss rolls with light cream, and moist cakes, especially for birthdays. But recent visits reveal frustration: poor delivery packaging, misleading promotion signage, quality dips, and staff who don't explain terms clearly.

Specialty CoffeeDessert & Bakery Cafes
ZUS Coffee | IOI Boulevard | Puchong
66

ZUS Coffee | IOI Boulevard | Puchong

4.1(177)✓ Verified

ZUS Coffee keeps a steady hand on drink quality and draws repeat customers for its Vietnamese Lattes and specialty blends. The crew, especially Siti, earns repeated praise for warmth. But order timing runs long during peak hours, custom requests sometimes get botched, and the blind-box minimum-spend promotion created friction when terms were unclear.

Specialty CoffeeStudy & Laptop-Friendly Cafes
A Taste of Old Times
47 low data

A Taste of Old Times

3.5(8)

A Taste of Old Times draws mixed reactions: some drink choices, especially the red bean ice blended, earn praise, but recent visits reveal serious cleanliness problems including flies and rodent sightings. Food quality is unreliable, and service charges lack clarity.

Specialty CoffeeStudy & Laptop-Friendly Cafes

Last updated 2026-07-04