What time does Hot & Roll close?

Posted as 22:00, but multiple reviewers report being turned away well before that time (21:22, 21:30).

Do they always have banana crepes in stock?

No; at least one customer found bananas out of stock and was offered an old/damaged fruit instead.

Hot & Roll IOI Mall Puchong

2.9(8) See reviews on Google

Specialty CoffeeStudy & Laptop-Friendly Cafes

46 low data

composite score

Services: Specialty Coffee, Study & Laptop-Friendly Cafes
Reviews: 8

What recent reviews say

Hot & Roll closes much earlier than posted hours, leaving customers turned away. Staff attitude swings wildly; some are helpful, others dismissive or rude. The crepes themselves get praise when they arrive, but service friction overshadows the food.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

friendly staff
decent food quality

Watch-outs

closes early without notice
poor staff manners
inconsistent service standards
stock issues

rude-staffslow-service

Think twice if: Verify closing time before visiting; staff reliability and manners are inconsistent, and early closures leave late visitors turned away.

Strengths

Malaysian crepe specialty
friendly staff available some visits

Worth knowing

Staff close shop well before posted 22:00 closing time
Some staff noted as having poor payment-counter service and refund handling
Banana stock issues mentioned

What reviews say by service

Specialty Coffee: No specialty coffee feedback; business is crepe-focused despite category tag.
Study & Laptop-Friendly Cafes: No workspace or study environment mentioned in reviews.

How it compares

Rated 2.9 against a 4.34 average across the 100 specialty coffee businesses listed here.
Has more Google reviews than 5% of the businesses in this directory.

How we scored this

Methodology

Star rating 33

Review volume 41

Review recency 100

Review sentiment 40

Profile completeness 25

Verification 0

Common questions

What time does Hot & Roll close?: Posted as 22:00, but multiple reviewers report being turned away well before that time (21:22, 21:30).
Do they always have banana crepes in stock?: No; at least one customer found bananas out of stock and was offered an old/damaged fruit instead.

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