Swiss rolls and specialty cakes draw crowds for their texture and restraint, though visitors report uneven coffee quality and service gaps. The cafe's aesthetic appeals to those seeking a polished spot to linger, but stock reliability issues and frequent staff inattention frustrate repeat customers-particularly given the premium pricing.
Brews vary noticeably in temperature and strength, while desserts shine when timing aligns with fresh batches. Management's willingness to remake orders on-site suggests care, yet staffing struggles undercut that promise. Best visited with low expectations for hot drinks or reliable availability.
Every recent review rates this place five stars. Reviewers return for the mochi, tarts (especially the 18 Layers Croissant Tart), and creative flavors like Dubai Chewy Mochi. Staff member Ms Shaa is singled out for helpfulness.
Limited review evidence shows a budget-friendly spot in the mall food court with decent coffee and space to rest, but recent visitors report flat, watery drinks and staff who ignore customers at the counter.
Half the reviews award five stars for coffee quality and barista warmth, particularly praising a barista at IOI Puchong and staff member Aleeya. The other half reflects frustration with unprofessional counter interactions, hour-long waits despite early arrival, messed-up orders, and stock shortages that force customers to cancel or delay purchases. Both issues centre on the IOI Puchong location. The menu spans coffee, tea, sandwiches, desserts, and cakes; ambiance draws consistent praise. Training gaps in greeting and courtesy remain the friction point, and operational consistency at opening time appears uneven.
Last updated 2026-07-04